FAQ

Questions travelers and guides ask before using Tour Guide Zone.

Use this page to understand accounts, bookings, verification, reviews, payments, and support.

Travelers

Can I browse tours without creating an account?

Yes. Public pages are open. You need an account to send booking requests or contact guides.

Does Tour Guide Zone operate the tours?

Tour Guide Zone is a marketplace. Tours are provided by independent guides or companies.

How do I know if a guide is trustworthy?

Check verification status, profile details, reviews, languages, and published tours. You can also ask questions before confirming.

Guides

How do I become a guide?

Register as a Tour Guide, complete your profile, add professional details, and submit tours for review.

Can I change my profile photo and location?

Yes. Guides can update profile details, country, city, and profile image from their guide profile page.

Why is my tour not visible?

The tour may be pending admin approval or inactive. Check your guide dashboard or contact support.

Companies

Can a company register?

Yes. Companies can register with business information and manage their presence through a company account.

Are paid plans active now?

During launch, the platform can remain free while future premium and partner features are prepared.

Bookings and support

Is payment processed on the website?

The launch flow can store booking requests. Payment processing can be connected later depending on the business model.

How do I report a problem?

Use the Report a Problem page and include the page link, issue type, and details.